Pickathon Tickets FAQ



We may have constraints on our general weekend parking this year. We anticipate parking to be the same as previous years but we also may need to park cars a couple miles away and shuttle people to and from the site. Parking prices remain the same in either scenario. If we do have to use shuttles we will work hard to make the experience as smooth as possible.

Every Weekend ticket includes a free EcoShuttle pass from Clackamas Town Center parking lot to and from the festival all weekend long.

For those thinking of buying "Car Camping Lot Weekend Parking" pass:

In years past some people were frustrated that they spent extra money on a "premium" car pass and didn't get the kind of camping space or location they wanted. Last year we implemented a new plan based on that feedback that greatly improved the situation, but still the same risk remains. So, PLEASE consider this before you buy a pass. If you require extra elbow room, privacy or a sanctuary from noise please consider camping deep in the woods. Or, you can even consider one of the many local hotel options and utilize the shuttle services that are currently available.

If you do buy one of these types of passes please be reasonable with how much space you take up in this area. If you're camping with others make sure those tents are reasonably close together. Small shade structures are fine but we discourage large structures that can take up a perfectly good camping spot.

Q: Will Pickathon be offering "Camp Near Your Car Parking" in 2015?
A: No

Q: What is a "Car Camping Lot Weekend Parking" pass?
A: "Car Camping Lot Weekend Parking" pass allows people to park inside the car camping area. "Car Camping Lot Weekend Parking" pass holders will be given two tents tag. This means you can have your car plus two additional tents in close proximity.

Q: Will I receive physical tickets or vehicle passes in the mail?
A: No. Everything relating to tickets and vehicle passes happens via email. Once you place an order and receive a "Confirmation" email all you need to do is bring the confirmation code indicated on the email and your ID to the front gate and we will give you your wristbands and/or vehicle passes.

Q: My "Confirmation" email hasn't arrived - what should I do?
A: Depending on the volume of ticket orders it may take up to four days to receive your Confirmation email. If you have not received a Confirmation email after four days please email us at tickets@pickathon.com as there may be a problem with your order.

Q: I want to buy tickets for somebody else. What should I do?
A: The name on the Confirmation email has to match the ID of the person collecting the wristbands and/or vehicle passes at the front gate. If you want to purchase for somebody else, fill in the first part of ticket process (before you arrive at the PayPal part) with the name and email address of the person who should receive the ticket(s) or vehicle pass then fill in the PayPal section with your own payment info. It would be helpful if you made a note that you are doing this in the PayPal "comments" section.

Q: I just bought tickets for my myself and a friend but we're not arriving at the festival at the same time. Can I split the order so she can pick up her wristbands later?
A: We will only do this for special cases. Our ticket system is not built to split orders like this and it takes a lot of work to make this happen. Our suggestion for this situation is to have one person meet the other at the front gate and distribute the wristbands and /or vehicle passes.

Q: How do I sell or transfer my tickets / vehicle pass to someone else?
A: Here's the process for selling or transferring (please note the deadline):

Whomever acquires your ticket needs to contact us via email at tickets@pickathon.com and provide ALL of the following information:
1. The original confirmation code (this should include the last name of the original purchaser followed by a number - eg: #Jones987654321)
2. The sellers first and last name.
3. The buyer's full name and email address.
4. Indicate if the whole order is being transferred or list just the specific transferred items (ex: "I am buying one of the four tickets on this order").
5. Please write TRANSFER in the subject of the email.
We will mark the original ticket as transferred in our system and issue a new confirmation email that includes the new persons name and address.

TICKET TRANSFER DEADLINE: If you want to transfer or sell your tickets to another person you must let us know by midnight on Thursday, July 30st, 2015. Contact tickets@pickathon.com

Q: I'm not seeing the answer to my questions here. Is there another place I can look?
A: Yes. Please check out the "info" section of the Pickathon web site for more information.

Q: Does Pickathon issue refunds?
A: No. All sales are final.